Bepex Login Privacy Policy
Your Data, Your Rights

1 Who We Are

Bepex Login is an online gaming and sports betting platform serving players in Pakistan. The platform offers casino games, live casino tables, sports betting covering cricket and Pakistan Super League (PSL) matches, bingo, and a game lobby — all operated in Pakistani Rupees (PKR). When you create an account on Bepex Login or visit the website, Bepex Login is the data controller responsible for your personal information.

This Privacy Policy applies to all users of the Bepex Login website, Android app and iOS app, regardless of the device or method used to access the platform. It covers all personal data collected through registration, account activity, deposits and withdrawals, customer support interactions, and general platform use.

2 Data We Collect

We collect personal data in several ways: information you provide directly when you register and use the platform, information generated automatically as you interact with our services, and information received from third-party payment processors when you make deposits or withdrawals in PKR.

We do not collect sensitive personal data such as biometric data, racial or ethnic origin, religious beliefs, or political opinions. The identity documents collected during KYC — such as CNIC — are used solely to verify your identity and age, not for any other purpose.

3 How We Use Your Data

Every use we make of your personal data has a defined purpose. We do not use your data in ways that go beyond what is described in this policy. The main purposes for which we process your personal information are as follows:

• Account Management: Creating and maintaining your Bepex Login account, verifying your identity, and managing your account settings and preferences.
• Payment Processing: Processing PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer and card payments. Your payment data is shared only with the payment processor handling the specific transaction.
• Fraud Prevention & Security: Detecting and preventing fraudulent activity, money laundering, duplicate accounts and other prohibited conduct as described in the Terms and Conditions.
• Age Verification: Confirming that all account holders are 18 years of age or older, as required for an adults-only gaming platform.
• Platform Improvement: Analysing usage patterns — in anonymised or aggregated form — to improve game performance, navigation, and the overall platform experience for Pakistan players.
• Customer Support: Responding to your queries, resolving disputes, and providing assistance with deposits, withdrawals and account issues.
• Responsible Gaming: Monitoring account activity to identify patterns that may indicate problem gaming behaviour and to apply responsible gaming tools where requested or required.
• Marketing Communications: Sending you information about promotions, bonuses and new features on the platform — but only where you have opted in to receive such communications.

4 Legal Basis for Processing

We process your personal data on the following legal grounds, depending on the purpose of processing:

• Contractual Necessity: Processing required to fulfil our obligations under the Terms and Conditions — including account creation, payment processing and game delivery.
• Legitimate Interests: Processing carried out for fraud prevention, security monitoring, platform improvement and responsible gaming oversight, where our legitimate interests do not override your rights.
• Legal Obligation: Processing required to comply with applicable legal requirements, including anti-money laundering (AML) obligations and identity verification requirements.
• Consent: Processing for marketing communications and non-essential cookies, which we carry out only where you have actively opted in. You can withdraw consent at any time without affecting the lawfulness of processing already carried out on the basis of consent before its withdrawal.

5 Sharing Your Data

Bepex Login does not sell your personal data to any third party. We share your information only in the limited circumstances described below, and only to the extent necessary for the specific purpose.

• Payment Processors: When you make a deposit or withdrawal, we share the necessary payment data with the relevant payment provider — such as JazzCash, Easypaisa or Raast — to complete the transaction. These providers process your data under their own privacy policies and security standards.
• Identity Verification Providers: During KYC checks, identity document data may be shared with specialist verification service providers who assist us in confirming your identity and age.
• Game Software Providers: Some casino games and live dealer tables are powered by third-party game studios. These providers may receive technical data such as session tokens and stake amounts to operate the game correctly, but do not receive your full personal profile.
• Fraud Prevention Services: We may share technical data — such as IP address and device fingerprints — with fraud detection partners to identify and prevent unauthorised account activity.
• Legal Authorities: Where required by law or in response to a valid legal request, we may disclose your personal data to relevant authorities. We will notify you of such a disclosure where legally permitted to do so.

6 Payment Data & PKR Transactions

All financial transactions on Bepex Login are denominated in Pakistani Rupees (PKR). When you deposit or withdraw funds using JazzCash, Easypaisa, Raast, bank transfer, or a debit or credit card, the payment data involved in the transaction is handled as follows:

• Full card numbers and bank account credentials are never stored on Bepex Login servers. Payment details are processed directly by the relevant payment provider using encrypted connections.
• We retain a transaction reference, amount, date, payment method type and status for each transaction. This record is necessary for account management, dispute resolution and regulatory compliance.
• Your transaction history in PKR is visible to you in your account dashboard at all times.
• Withdrawal requests require that funds are returned to the same payment method used for the original deposit. This is a fraud prevention measure that also protects your funds.

If you have questions about a specific transaction — including a deposit that has not appeared in your account or a withdrawal that appears delayed — the fastest way to resolve this is via the live chat support channel available within the platform.

7 Cookies & Tracking Technologies

Bepex Login uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use the site and app. Cookies are small text files placed on your device when you visit the platform.

• Essential Cookies: Required for the platform to function. These include session authentication cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled without breaking core platform functionality.
• Functional Cookies: Remember your preferences such as your preferred language, display settings and last-used payment method. These improve your experience but are not strictly essential.
• Analytics Cookies: Collect anonymised data about how users navigate the platform — which pages are visited most, where users drop off, and how long sessions last. This data helps us improve the platform. Analytics cookies are only placed with your consent.
• Marketing Cookies: Used to deliver relevant promotional content about Bepex Login bonuses and offers. Only placed with your explicit consent and can be withdrawn at any time via your cookie preferences.

You can manage your cookie preferences at any time through the cookie settings panel on the platform, or through your browser's built-in cookie controls. Note that disabling essential cookies will affect your ability to use the platform normally.

8 Data Retention

We retain your personal data for as long as your account is active and for a defined period after account closure. The retention period depends on the category of data and the reason it was collected.

• Account Data: Retained for the duration of your account and for up to 5 years after account closure, to comply with anti-money laundering record-keeping requirements.
• Transaction Records: PKR deposit and withdrawal records are retained for a minimum of 5 years from the date of the transaction.
• KYC Documents: Identity verification documents are retained for the period required by applicable AML obligations and are securely deleted once no longer required.
• Support Communications: Customer support chat transcripts and email records are retained for up to 2 years from the date of the interaction.
• Marketing Data: Retained until you withdraw consent or opt out of marketing communications, at which point your details are removed from active marketing lists promptly.

Once the applicable retention period expires, personal data is securely deleted or irreversibly anonymised so it can no longer be associated with your identity.

9 Your Rights

As a Bepex Login account holder, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team via live chat or the email address listed in the footer of this page.

10 Children's Privacy

Bepex Login is strictly an adults-only platform. No person under the age of 18 may register an account, make a deposit, or participate in any game or betting activity on the platform. We do not knowingly collect personal data from anyone under 18 years of age.

If we become aware that personal data has been collected from a person under 18, that account will be closed immediately, all data collected will be deleted, and any funds associated with the account will be handled in accordance with our Terms and Conditions and applicable legal requirements.

If you believe a minor may have registered on the platform using false information, please contact our support team immediately so that the matter can be investigated and resolved promptly. For guidance on parental controls and responsible gaming tools, visit the Responsible Gaming page.

11 Security Measures

Protecting your personal data is a core priority at Bepex Login. We implement a range of technical and organisational security measures to safeguard your information against unauthorised access, loss, alteration or disclosure.

• Encryption: All data transmitted between your device and our servers is protected using SSL/TLS encryption. Sensitive stored data is encrypted at rest.
• Access Controls: Access to personal data is restricted to staff who need it for their specific job function. All staff with data access are subject to confidentiality obligations.
• Session Security: Active sessions expire after a period of inactivity. You are responsible for logging out of your account on shared devices.
• Fraud Monitoring: Automated systems monitor account activity for unusual patterns that may indicate unauthorised access or fraudulent behaviour.
• Incident Response: We maintain a data breach response procedure. In the event of a security incident that affects your personal data, we will notify you as required by applicable obligations.

12 Marketing Communications

We may send you promotional messages about Bepex Login bonuses, new games, sports betting offers for cricket and PSL matches, and platform features — but only if you have opted in to receive marketing communications at registration or subsequently through your account settings.

Marketing messages may be sent via email or SMS to the contact details registered on your account. You can opt out of marketing communications at any time by updating your preferences in your account settings or by following the unsubscribe link included in any marketing email. Opting out of marketing does not affect transactional communications — such as deposit confirmations, withdrawal notifications and security alerts — which are sent regardless of your marketing preferences.

We do not use your personal data for automated decision-making or profiling that has a significant legal or similarly significant effect on you.

13 Changes to This Privacy Policy

Bepex Login may update this Privacy Policy from time to time to reflect changes in our data practices, the services we offer, or applicable legal requirements. When we make material changes — those that significantly affect how we collect or use your personal data — we will notify you via email or an in-platform notification before the changes take effect.

The date of the most recent update is shown at the top of this page. We recommend reviewing this policy periodically to stay informed about how your data is handled. Continued use of the Bepex Login platform after an updated policy has come into effect constitutes your acceptance of the revised terms.

14 Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or wish to raise a concern about how your personal information is being handled, please get in touch with the Bepex Login support team.

• Live Chat: Available 24/7 directly within the platform website and app — the fastest way to reach us.
• Email: [email protected] (displayed as text only — please copy the address manually).
• Response Time: We aim to respond to all privacy-related queries within 5 business days.

You may also find answers to common questions on the FAQ page.